FAQs
Is BankerBounty compliant?
Yes! Section 8 of RESPA permits an employer’s payment to its own employees for any referral activities.
Is BankerBounty secure?
Yes! We do not integrate with any systems at your bank and no NPI resides on the app. Additionally, we host our data in Amazon Web Services for compliance and data security and provide you soc1 and soc2 audits from Amazon.
What if my bank has never done a referral program?
We’ll show you how. The good news is, getting started is easier than you think when you partner with us. Our customer success team equips you with a sample policy, incentive structure examples, and best practices. We are with you every step of the way.
I don’t think my employees will send referrals - how do I get them to engage?
Rather than rolling out BankerBounty as a new “sales program,” our banks introduce the app as an employee benefit. Employees will quickly see how BankerBounty gives them a very simple way to earn additional income on their own time and their own terms. One customer recently reached out to our CEO and simply said, “Randy, the team LOVES BankerBounty!”
Does BankerBounty provide ongoing support?
Yes! Our customer success team is extremely responsive - you’ll never have to submit a support ticket here.
How much work will it take to get BankerBounty going in our bank?
Our onboarding team does most of the work for you. After you tell us how you want your program structured, we build your app and dashboard for you + walk through the app with your employees.
How does pricing work?
We charge a monthly price based on your total assets - no revenue sharing, price per user, or any variable fees of that sort. You know what you are paying and can easily judge the results.